Contact Us
Have questions about our secure document encryption service? Need help with your privacy and security needs? We're here to help and would love to hear from you.
Get in Touch
Email Support
For general inquiries, technical support, or feedback about our service.
zync3115@gmail.comDeveloper Contact
Contact the developer for technical questions or collaboration.
ibnu.ibaf2@gmail.comResponse Times
General Support
- • Email support: Within 24 hours
- • Technical issues: Within 12 hours
- • Feature requests: Within 48 hours
- • General inquiries: Within 24 hours
Security Issues
- • Security vulnerabilities: Within 4 hours
- • Privacy concerns: Within 6 hours
- • Data protection: Within 2 hours
- • Emergency issues: Within 1 hour
Frequently Asked Questions
Is Encryz really free to use?
Yes, Encryz is completely free to use. We believe that security and privacy should be accessible to everyone. Our service is supported by non-intrusive advertising to cover operational costs.
How secure is your encryption?
We use military-grade AES-256-CBC encryption with PBKDF2 key derivation and unique salts. Our zero-knowledge architecture ensures that even we cannot decrypt your files - only you can.
Do you store my files or passwords?
No, we never store your passwords or unencrypted files. Your password is used temporarily to create the encryption key and then discarded. Files are deleted immediately after processing.
What file types can I encrypt?
You can encrypt any file type - documents, images, videos, archives, or any other file format. Our service works with all file types and sizes up to 100MB.
How Can We Help?
Technical Support
- • Encryption/decryption issues
- • File upload problems
- • Browser compatibility
- • Performance optimization
Security & Privacy
- • Security questions
- • Privacy concerns
- • Data protection
- • Compliance inquiries
Feature Requests
- • New encryption methods
- • UI/UX improvements
- • Additional file formats
- • Integration requests
General Inquiries
- • Service information
- • Partnership opportunities
- • Press inquiries
- • Feedback & suggestions
Need Immediate Help?
For urgent security issues or technical problems, please email us directly at the addresses above. We prioritize security and privacy concerns and will respond as quickly as possible.